Pay for the period.
Release after delivery.

Checkout reserves the campaign payment

The winning sponsor pays the agreed bid in US dollars through Stripe after the creator approves the campaign. Complete payment within 24 hours of the auction ending. The booked 7-, 14-, or 30-day period begins exactly 24 hours after the auction closes.

The payment is collected by the marketplace. The creator’s transfer happens later, after the full booked period and the delivery process below. This is delayed payment release; Stripe does not provide escrow services.

The creator confirms the entire booked period

The creator must display the approved artwork in the sold rectangle throughout the booked period. After it ends, the creator has seven days to confirm delivery on the campaign page. At least one approved banner upload during the booked period must be recorded before that confirmation can be submitted.

An upload record and a creator’s confirmation are statements about delivery. They do not independently prove that the banner stayed visible continuously. The sponsor should check the placement on X and report any delivery problem on the campaign page.

Banner observations throughout the period

For new agreements, the marketplace schedules read-only checks of the booked X account’s banner throughout the campaign, at randomly varied intervals of 10–20 minutes. Each check compares the sold rectangle with the approved campaign banner. The first successful matching observation must be within five minutes of the start, checking gaps must not exceed 25 minutes, and the final matching observation must fall within the last 25 minutes before the period ends for automatic release.

A missing or different banner, an inconclusive or unavailable check, or a gap in the checking record pauses automatic release for review. API outages and other unavailable checks are unverified intervals; they do not establish creator misconduct. Observations and saved snapshots are available privately to the sponsor, creator, and marketplace payment support. They show individual moments and cannot prove continuous display between checks.

The sponsor may explicitly accept delivery after reviewing the evidence and any gaps. Payment support may also record a release decision with an explanation. Checks do not automatically impose a fine or calculate a partial refund.

Review the creator’s delivery confirmation

The current review policy gives the sponsor 72 hours after the creator confirms completion to approve delivery or report an issue. Approval can release funds sooner within that review window. After 72 hours, automatic release requires no reported issue and a complete, matching banner-check record under the observation policy above.

Check your campaign page for the creator’s confirmation, banner observations, and your exact review deadline. The deadline and any delivery issue appear privately to both parties. An open delivery issue pauses automatic release. The creator may reply, and marketplace payment support can resolve the case with a creator payment or a full refund.

Refund deadlines

If the creator has not confirmed delivery within seven days after the booked period, a full refund is requested. Delivery that remains unresolved 14 days after the booked period, including unresolved banner-check review, also triggers a full refund. A sponsor’s explicit acceptance or payment support’s release decision must arrive before that final deadline.

The app distinguishes a refund request from a refund confirmed by Stripe. Processing failures and bank disputes can delay completion and require payment support. After Stripe confirms a refund, the card issuer determines when it appears on the sponsor’s statement.

Creator transfers and bank arrival

The campaign panel shows the creator’s amount after any marketplace fee. Once release is approved, Stripe transfers that amount to the creator’s connected Stripe account. Bank arrival follows that account’s payout schedule. The marketplace covers Stripe processing fees unless a different marketplace fee is shown in the campaign agreement.

Card disputes and refunds pause new publishing and may prevent a creator transfer. After a transfer has started, payment support must reconcile its Stripe result before changing the outcome. Delivery-case decisions do not replace any rights available through the card issuer.

Payment support

Use “Report delivery issue” in your winning campaign to open a private case before release. Marketplace payment support sees the sponsor’s issue, the creator’s reply and the payment status. Do not put card numbers, bank details or passwords in a case.

Payments open only after the marketplace’s Stripe account, creator payout account, settlement scheduler and payment support are connected. The campaign page remains the place to track delivery and payment decisions.